Customer service

Do you have a question about your order, sold out items or something else? Our customer service is available every working day from 09:30 to 18:00 and Friday until 21:00.

You can contact by sending an email to

Our customer service can be reached by phone from:

Monday: 09.30 - 18.00 uur
Tuesday: 09.30 - 18.00 uur
Wednesday: 09.30 - 18.00 uur
Thursday: 09.30 - 18.00 uur
Friday: 09.30 - 21.00 uur
Saturday: 09.30 - 18.00 uur
Sunday 12.00 - 17.00 uur

Our phone number: 010-5011541

Our company details:
MYSC parfumerie Rotterdam B.V.
Meent 28-30
3011 JK Rotterdam
T. 010-5011541
Chamber of Commerce number: 58054898
VAT number: NL.072.496.691.B.01

To order

  1. Place the desired item in your shopping cart by clicking on 'Shopping cart' next to the desired item
  2. You will see an overview of your shopping cart (all prices mentioned include VAT). Click on 'Order' or 'Continue shopping' if you want to order more items
  3. Fill in your details. If you have placed an order with before, you can log in with your username (e-mail address and password). Click on 'Continue'
  4. Check your details and your order. Choose the desired payment method, you must also agree to the terms and conditions. Click on 'Continue'
  5. You can now pay securely for your order online. We use Buckaroo for payments. They ensure the safe handling of our online payments. After you have completed the payment you will receive a confirmation of your order by email within a few minutes.


At you can pay via iDEAL internet banking, PayPal, MisterCash, Giropay, MasterCard, VisaCard or Afterpay.
With iDEAL you can pay for your purchase online safely, easily and reliably. If you use internet banking at ABN AMRO, ASN Bank, Fortis, ING/Postbank, Rabobank, Friesland Bank, Triodos Bank or SNS Bank, you can pay directly with iDEAL. Payment is then quick and easy in the familiar payment environment of your own bank.

It is also possible to pay with a credit card. accepts VISA and Mastercard. These payments are made securely by payment provider Buckaroo. You can also pay at via Afterpay. For new customers with an order of max. €200,- and known customers €400,- When everything is to your liking, the payment will be made afterwards. Click here for more information.

If you have not received a confirmation by e-mail, we advise you to check your spam inbox.